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"I suddenly felt like I didn't have an identity anymore. I'd spent 20+ years in public radio and that brought with it a certain element of recognition. And so I really, for most of my career, identified myself with my job. I was Marketplace's Tess Vigeland and then all of a sudden I was just Tess Vigeland."
"I finally got exposed to real people trying to make decisions with their money...I thought it was a math job, and it turns out it's not. It's about emotion and goals, and dreams, and fears, and worries. And so when I found that out, that's what kept me in the business."








